Ship agency is the full handling of a vessel call in port: filing notices, agreeing the berth and mooring, clearing border, sanitary and customs control, arranging supply and supervising cargo operations. Dragon Maritime has handled calls in Ukraine’s active maritime hub — Odesa, Chornomorsk and Pivdennyi — for over 10 years.
We handle all vessel types: bulk carriers, container ships, tankers, general and project cargo. The agent directly affects turnaround time, schedule accuracy and the owner’s costs — so we keep the vessel on schedule and close formalities without idle time.
Key Functions of a Ship Agent
Coordination and Permits
- Submitting vessel arrival notifications
- Obtaining permits and monitoring ETA/ETD
- Arranging tugs, pilots, and mooring services
Operations and Compliance
- Monitoring loading, discharging, transshipment
- Organizing customs, quarantine, and other inspections
- Submitting all documents to port and regulatory authorities
Full-Cycle Assistance
- Pre-arrival planning and berthing coordination
- Supervision of all in-port operations
- Timely reporting and final documentation
Why Dragon Maritime
10+ years in the Odesa hub
We handle calls in the active ports — Odesa, Chornomorsk and Pivdennyi. All vessel types: bulk carriers, container ships, tankers, general and project cargo.
One contact for the whole call
For a single vessel we close agency, forwarding, customs clearance and cargo insurance.
Schedule and idle-time control
We file notices on time, keep documents ready for inspection and pre-arrange the berth and tugs — less demurrage.
Tailored to your cargo and industry
Agriculture, chemicals, metallurgy, energy, construction materials: we factor cargo specifics into clearance and operations.
Who Benefits from This Service?
Shipowners and Operators
Liner and tramp vessels
Fast clearance, efficient coordination, and on-site support throughout the call
Logistics Providers
Seamless port entry and transshipment control
Integrated agency support within broader logistics solutions
Charterers and Brokers
Accurate oversight of chartered calls
Transparent reporting and compliance with contract terms
Our work process
- Receive the request and advance vessel notice.
- Submit documents and book port services.
- Meet the vessel and supervise all operations at the berth.
- Maintain communication with the owner and the port.
- Provide reporting and close the call documentation.
Ship agency by port
Port-specific ship agency — berths, drafts, vessel types and port formalities: Ship agency in the port of Odesa. Profiles for other ports are added as we prepare them.
Need ship agency for a vessel call?
We handle the call end to end: a berth for the draft and tonnage, arrival and departure, port formalities and supply. We’ll estimate the cost for your fleet and voyage.
Get a consultation